Just want to share with you that I have got registered posts send out for swapped items but until now I not get any and also people that swapped with me also not get the items. :(
I send the email to Post Office and here's the reply.
Thank you for contacting Pos Malaysia Berhad.
We will respond to your e-mail as quickly as possible, however please allow 24-48 working hours for us to get back to you.
In the meantime please accept our sincere apologies for any inconvenience this may be causing.
If your e-mail is regarding one of the following matters, please follow the below to answer your concerns:
· If you are requesting proof of delivery, please call 1300 300 300.
· If you have a complaint about a delayed or lost item, please call 1300 300 300.
· If you would like to know on our product and services, kindly browse to www.pos.com.my.
We look forward to helping you.
Customer Service Centre
Pos Malaysia Berhad
Operation Hour:
8:30am - 9:30pm, Monday to Saturday
(Except on 1st Saturday of the month and Public Holiday)
Contact us at: PosLine - 1300 300 300
E-mail us at: csc@pos.com.my
Visit us at: www.pos.com.my or www.posonline.com.my
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